Meet James
Get to know the acclaimed speaker and customer service expert who once sprinted his way to being an All-American collegiate track star and World Championship trials qualifier.
You could say James Brown Jr. is a man who wears many hats (he literally has a hat collection of more than 30 “B” caps!). In addition to professional speaking, he’s a public speaking coach, voice-over artist, emcee, entrepreneur, former award-winning national sales executive, husband, father of two, cook, and golfer who’s known to wear cowboy boots.
James loves engaging with people and leading others to success, drawing on his championship experiences in both athletics and corporate America. Whether crossing the finish line to earn a world-class status as a sprinter or spending 30-plus years working with national, sports and corporate clients, James has learned quite a bit about preparing, competing, succeeding at a high level, and the importance of “THE XCHANGE ZONE!”
As a former sales executive, James has closed deals and managed clients for high-profile sporting events and major corporations . He was named Sales Manager and National Account Executive of the Year during his tenure at Visit Houston and was named Supplier of the Year by Meeting Professionals International (MPI).
As a speaker, James has merged his unique expertise as a lifelong leader and teammate to offer engaging keynote and breakout sessions that inspire while providing practical solutions for sales success by developing customer-centric services and rewarding (revenue) relationships. James challenges organizations to adopt a “champion mindset,” motivating people to see everyone they meet as a customer!
James speaks on topics including:
- Sprinting to sales success
- Championship level customer-centric culture
- Pass the baton: You can’t do it alone
- Your frontline impacts your bottomline
- Accelerating your business growth
- ICE your elevator speech
- The Race to winning customer service
- …And more!
