3 Customer Service Tips for Hospitality Businesses
Superb customer service must be at the core of any hospitality business. Here are 3 tips to help you improve customer satisfaction. Greet with a SmileMost of us have some, if not all, of our teeth. And since we do, when we first encounter a customer (on the phone or in person) try doing it […]
Tips to Help Frontline Employees Improve Hospitality and Customer Experience
In Tilman Fertitta’s book, Shut up and Listen, he says there are 5 core areas that will kill your business if you are not aware – and the number 1 core area on the list is HOSPITALITY. This holds true for any business, but it is especially important for those in the hospitality industry. The […]
