Benefits of Creating a Customer Centric Culture

Benefits of Creating a Customer Centric Culture - James Brown Jr blog post

How great would it be if we knew what our customers wanted, provided it and they could trust us to have it? That would be a great business and it is attainable. The best brands understand this concept and provide what their clients want. This is what happens when companies have a customer centric culture.  Tony Hsieh […]

Leveraging Relationships for Business Success

Improve Sales Performance with Relationship Selling - James Brown Jr blog post

In the world that we now live, there is a new norm that is constantly changing by the minute (or so it seems) with quite a few uncertainties.  There is medical unrest, civil unrest, political unrest, financial unrest, nutritional unrest – yet, there are a few foundational tenets that remain essential to sustaining and increasing […]