Customer Loyalty Will Likely Fail When You Neglect Staff

Customer Loyalty Will Likely Fail When You Neglect Staff - James Brown Jr blog post

I recently walked into a restaurant and saw two employees in a heated exchange. They were so involved in their disagreement, they didn’t notice me standing there for almost 10 minutes. Top top it off, the owners was there just watching. If you’ve followed me at all, you know what I did. I walked out. ✌? […]